Contact HeatPumpVsBoiler
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We're a small UK-based editorial team. Below is the right inbox for each kind of enquiry, with our published response SLA. Pick the one that matches yours — sending to the wrong inbox slows things down.
General editorial
[email protected]Story ideas, suggested corrections, content feedback, factual errors.
Response within 2 working days.
Media & press
[email protected]Quotes, expert interviews, dataset requests, on-deadline questions for journalists.
Response within 4 working hours, 7am–7pm UK time.
Privacy & data protection
[email protected]DSAR (Article 15 UK GDPR), erasure (Article 17), correction (Article 16), or any data-handling concern.
Response within 1 calendar month, as required by Article 12 UK GDPR.
Opt-out / unsubscribe
[email protected]Withdraw consent, remove from Do Not Contact list, or report unwanted contact from a network installer.
Acted on within 24 hours; portfolio-wide DNC list updated immediately.
Before you email
Some common questions are already answered on these pages:
- Want to know how we work? See About us and Methodology.
- Concerned about data sharing? See Privacy Policy and the self-service opt-out.
- Wonder how we make money? Read the full disclosure at How we make money.
- Journalist on a deadline? See /press for SLAs and downloadable assets.